Consumer protection moves forward with case against Volkswagen – TVI24

The Portuguese association for consumer protection (Deco) moved forward with a lawsuit against Volkswagen in the wake of the scandal of pollutant emissions in diesel vehicles in the brand’s German car, has confirmed a source in the association.

we have moved due to the difference unbearable treatment between european consumers and north american, said Bruno Santos, recalling that for the north american consumers, Volkswagen “has made already ten thousand million dollars [about nine thousand million euros] for compensation of direct damages caused by the fraud that caused”.

In relation to the technical intervention to correct the problem, the Deco said to be “absolutely inefficient”, according to tests conducted, requiring explanations to the brand by forcing consumers to take their cars to the workshops even though nothing is resolved.

We are facing a process with a lack of full transparency”, said the same when referring to the number of vehicles repaired in Portugal.

“There are numbers of own Volkswagen is said to be repaired to 50 thousand cars, now say they are repaired ten thousand, and that there is resolution to 26 thousand. There is a very big mess”, he said.

Bruno Santos also said the working group created by the previous government that, according to information from the ministry of Economy, “will continue to work, but doesn’t see anything of this work since the preliminary report,” published between November last year and January this year.

consumers who have been deceived are clearly the weakest link of this confusion, and the German brand must treat consumers in the same way. There is no consumer of first and second, and european consumers have to be compensated for the fraud suffered and deliberate Volkswagen” concluded.

The Deco presented the action against the German manufacturer, SIVA (importer of Portuguese of the brands Volkswagen, Audi and Skoda), SEAT and Volkswagen Spanish.

the universe of The brands that it represents (Volkswagen, Audi and Skoda), SIVA thinks there are about 102 thousand vehicles in the Portuguese affected.