Fujitsu opened in Braga in Portugal the second pole of the Global Delivery Center (GCC) that will create 300 jobs. located in Pole Business Braga, this infrastructure will provide technical support to thousands of Fujitsu users in four languages (English, French, Spanish and Portuguese).
To Hidenori Furuta, responsible world by Global Delivery center of Fujitsu, the opening of the satellite center in Braga is because of this “nearshore activity is growing at a rate of 25% per year” and the fact that the center of Lisbon offer customers’ service levels exceptional and high level cost-efficiency.
the choice of Braga to decentralize the operation, according to the Japanese official, of being a “young city where it is possible to find human resources from 12 European countries very motivated to ensure support services in the areas of tenologias information. “Hidenori Furuta states that the GDC team in Portugal comprises proactive and competent people.” It recalls that 70% provide services in the mother alloy and more than 80% have an academic degree “
The center of Lisbon skills served as a model for other company’s competence centers in Poland, Malaysia and in Costa Rica.
Opened in January 2008 with an investment of 10 million euros, Fujitsu’s Global Delivery Center in Lisbon began as an operation with 200 employees who provided technical support to 40,000 users around the world. Since then, estre competence center has grown to 900 employees that supports 350,000 users in 150 countries in 23 languages.
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