ERSE accuses Galp to prevent customer access to social tariff – publico

 
         

                 

                         
                     

                 

 
 

As the EDP, Galp also was accused by the Regulatory Authority for Energy Services (ERSE) to seal the access of their clients to social electricity tariff. The charge memo was sent last month to the company led by Carlos Gomes da Silva, who must now rule on the objections of the governor, confirmed the PUBLIC official source ERSE.

Only after this pronunciation Galp Power the regulatory authority can proceed with the final decision being concerned practices, according to the penalties ERSE can be punishable by fines of between 2% to 10% of company turnover. Contacted, official source of oil told Publico that “Galp does not comment on ongoing processes.”

The research ERSE Galp Power and Commercial EDP (which has been ordered to pay a 7 fine 5 million) began in February last year and gave rise to the opening of two misdemeanor proceedings in April, against these traders of electricity. in inspection activities carried out in early 2015, technicians from ERSE they found “sufficient evidence of non-compliance [by these companies] obligations under the laws applicable to economically vulnerable end customers”, as recalls ERSE in the document on natural gas rates that will take effect from July.

in this document published on its website, and in response to a request for clarification of their tariff advice, the regulator reveals that Galp Power has, as EDP Comercial formally charged with offenses related to “non-allocation and application Social tariffs and ASECE [extraordinary customer support energy] the economically vulnerable consumers. “

According to ERSE, the two companies also violated the rules by failing to identify the discounts clearly on invoices or advertise the existence of social tariff, and not request swiftly applying these discounts to distribution network operators (an intervention that will no longer be necessary with the automatic assignment of the social tariff, which also comes into force in July).

in the case of Galp, there was an additional charge of “breach of duty to provide adequate information” in the case of EDP Comercial “also resulted in the practical application of lower social discounts to legally due, breach of trade transparency obligation, not auditability and lack of cooperation, “the document.

EDP Comercial, which in December last year, was sentenced by ERSE to pay a fine of 7.5 million euros, already rebut these accusations sent a appeal to the Court of Competition, Regulation and Supervision of Santarém.