The telecom operators will be required to offer contracts without any loyalty or contracts with 6:12 months of loyalty in option to the maximum retention of 24 months, from mid-July.
“the companies that provide electronic communications services accessible to the public must offer all users the possibility to conclude contracts without any loyalty, as well as contracts with 6:12 months retention period for each benefit provided to you” , reads a law published today in the Official Gazette, which was promulgated by the President of the Republic just over a week.
the law enters into force within 30 days but has immediate effects as regards the prohibition to companies oppose the complaint (the end) of contracts “on the initiative of subscribers, based on the existence of a period of loyalty, or require any charges for breach of a loyalty period, if they are not proof of the manifestation consumer will. “
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